(Utica, NY – Aug. 2014) Jerry Plows has been named Service Excellence and Employee Engagement Coordinator for Mohawk Valley Health System (MVHS). In this new role, Plows is responsible for coordinating programs and strategies to build and maintain positive patient experiences and employee engagement at MVHS. He will also implement and oversee all employee reward and recognition programs and coordinate employee activities such as picnics, parties and celebrations.
Prior to his new position, Plows was the Relationship-Based Care Coordinator and assistant director of Volunteer Services and Guest Relations for Faxton St. Luke’s Healthcare (FSLH). He is a Certified Health Unit Coordinator and a recipient of the FSLH Spirit of Caring Award.