unnamedFor one Veteran’s family, Falso Service Experts in Syracuse will make their Christmas – and many Christmas’ to come – a bit warmer.

Dan is a U.S. Navy Veteran, having served in Vietnam. His furnace is well over 20 years old, and during a routine check-up it was revealed that there are small cracks in the heat exchanger. This directly contributes to decreased efficiency.

It could have also resulted in the emission into his home of carbon monoxide, a gas which rapidly accumulates in the blood by replacing the oxygen, causing symptoms similar to the flu, such as headaches, fatigue and confusion, which can be deadly.

Falso’s General Manager Stephen Frank and a crew of installers will be at Dan’s home for most of the day on Dec. 22, starting at 8:30 a.m., to install a new, high-efficiency Lennox EL195 natural gas furnace for free. In addition to the furnace itself, Falso Service Experts is donating a new thermostat, sheet metal, wiring, intake and exhaust pipes, condensate drain pump, gas pipe, electrical wiring with new outlet, switch for new furnace and all labor, at an estimated value of more than $5,000.

Although in Dan’s case carbon monoxide was not being emitted, once the heat exchanger is damaged it must be replaced; you cannot patch it. It’s also not something a homeowner can see themselves, a professional furnace technician investigates the heat exchanger as a part of a comprehensive annual cleaning.

Frank said this is the first furnace and install that Falso Service Experts has donated to a Veteran.

“The idea came from my son who is a U.S. Navy Veteran and volunteered for work through his employer (Anaren). He was very impressed with Clear Path for Veterans and shared his experience with me. I had just returned from an interview for my job with the CEO of Service Experts, Scott Boxer, and he instilled in me the importance of community involvement and giving back to the community,” Frank said. “My Lennox sales rep agreed to team up with us – they’re donating top-quality equipment, and we’re providing all of the expert installation – and we reached out to Clear Path to see if they could find a Veteran in need of a new furnace for the upcoming heating season.”

Falso reached out to Clear Path’s Peer Support Team Lead Brian Knapp, who then identified Dan and his need for a complete furnace replacement.

“This project by Falso speaks to the core of Clear Path’s mission. We partner with businesses and organizations who recognize the responsibility of communities to help those who serve because we believe the best way to serve our military members and their family is through collaboration and partnerships,” Knapp said. “I am grateful that we were able to make this connection, especially with the December temperatures that we have experienced.”

Falso Service Experts has 35 employees. The installation will be performed by Installation Manager Dave MacCombie, and install team members Shaun Williams and Jonathon Hurst. Also helping to coordinate this project is Operations Manager Paul Wallace, and Residential Sales Consultant James Lardeo initially met with Dan and measured his home in order to calculate the proper size furnace.

For more information about Clear Path for Veterans visit www.ClearPathForVets.com.

By martha

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