{"id":73542,"date":"2016-09-26T23:24:48","date_gmt":"2016-09-27T03:24:48","guid":{"rendered":"http:\/\/madisoncountycourier.com\/?p=73542"},"modified":"2016-09-26T22:28:00","modified_gmt":"2016-09-27T02:28:00","slug":"sheriff-announces-program-for-public-feedback","status":"publish","type":"post","link":"https:\/\/madisoncountycourier.com\/?p=73542","title":{"rendered":"Sheriff Announces Program for Public Feedback"},"content":{"rendered":"

\"Sheriff<\/a>Sheriff asks public: “How are we doing?”<\/p>\n

Did you need help and have a Deputy Sheriff respond? Madison County\u00a0Sheriff Allen Riley wants to know about your experience.\u00a0Starting this month, residents of Madison County may get a phone call asking just that.<\/p>\n

Sheriff Riley has directed that senior supervisors with his Office make contact with citizens\u00a0who have called for services of the Sheriff\u2019s Office to discuss the performance of its\u00a0members. The phone contact will be made from randomly selected calls for service by\u00a0each Deputy Sheriff and Investigator, without bias. \u201cCitizens are our customers\u201d said\u00a0Riley; \u201cand our customers are different and diverse \u2013 my command staff and I want to\u00a0make certain our Deputy Sheriffs and Investigators are doing the right thing out there. It\u2019s\u00a0our responsibility to follow up, just like you expect your auto dealership to do after getting\u00a0repairs done. We are responsible not only to our Board of Supervisors, but to our great\u00a0citizens, businesses and tourists for effective, efficient, professional and, above all,\u00a0accountable performance.\u201d<\/p>\n

The information will be used in evaluating trends and performance, noted Riley. \u201cIt is\u00a0certainly in our best interest to know how our members are performing. In today\u2019s day and\u00a0age, it\u2019s critical that we, as law enforcement executives, know how our Office can best\u00a0respond to the needs of our community. We need to be objective, take the good with the\u00a0not-so-good.\u201d<\/p>\n

\u201cThis is a phone survey, and I know that overall, the public hates getting these types of\u00a0calls\u201d the Sheriff said. \u201cPlease, take a few minutes and talk to our supervisor \u2013 this is\u00a0important for us as a community. If you prefer, take the name and number of the\u00a0supervisor who is calling and tell them you will call them back; so you can verify that the\u00a0number you are dialing is in-fact the Madison County Sheriff\u2019s Office.<\/p>\n

\u201dInformation will be reviewed by Sheriff\u2019s Office command staff, and will be used to\u00a0identify trends, training needs, or remediation needed by individual deputies. It will\u00a0also be used to extend appreciation to those deputies and investigators who, day after\u00a0day, go above and beyond the minimum effort needed, said Riley.<\/p>\n","protected":false},"excerpt":{"rendered":"

Sheriff asks public: “How are we doing?” Did you need help and have a Deputy Sheriff respond? Madison County\u00a0Sheriff Allen Riley wants to know about your experience.\u00a0Starting this month, residents of Madison County may get a phone call asking just that. Sheriff Riley has directed that senior supervisors with his Office make contact with citizens\u00a0who […]<\/p>\n","protected":false},"author":2,"featured_media":62011,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_hide_featured_image":false,"_jetpack_featured_image_duplicate_dismissed":0,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"jetpack_post_was_ever_published":false},"categories":[32,8],"tags":[],"class_list":["post-73542","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-crime","category-top-story"],"jetpack_publicize_connections":[],"jetpack_sharing_enabled":true,"jetpack-related-posts":[],"jetpack_shortlink":"https:\/\/wp.me\/p43meu-j8a","jetpack_featured_media_url":"https:\/\/i0.wp.com\/madisoncountycourier.com\/wp-content\/uploads\/2015\/05\/Sheriff-Riley-at-VINE-Conference-0415.jpg?fit=400%2C268&ssl=1","_links":{"self":[{"href":"https:\/\/madisoncountycourier.com\/index.php?rest_route=\/wp\/v2\/posts\/73542","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/madisoncountycourier.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/madisoncountycourier.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/madisoncountycourier.com\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/madisoncountycourier.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=73542"}],"version-history":[{"count":0,"href":"https:\/\/madisoncountycourier.com\/index.php?rest_route=\/wp\/v2\/posts\/73542\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/madisoncountycourier.com\/index.php?rest_route=\/wp\/v2\/media\/62011"}],"wp:attachment":[{"href":"https:\/\/madisoncountycourier.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=73542"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/madisoncountycourier.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=73542"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/madisoncountycourier.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=73542"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}