Madison County libraries return of TechConnect

Beth Totten
Canastota Public Library Public Relations

The public libraries in Madison County have hired a new traveling technology trainer for our TechConnect service to assist patrons. She is Amanda McCallops, a 2019 graduate of Syracuse University who currently works part-time at the Canastota Public Library. This is a part-time position that began Wednesday, Oct. 9, 2019.

Initially, the TechConnect trainer will rotate among five public libraries in the county: Canastota, Cazenovia, Chittenango, Hamilton and Oneida. McCallops will be available by appointment or drop-in first-come, first-served basis.

Some examples of what McCallops can assist with include accessing and navigating Overdrive, Libby or Hoopla to download e-books, audiobooks, music and videos, as well as RB Digital to access magazines; using online resources that are available through MidYork and ordering library materials through the online catalog.

She may also assist with creating an email account, learning to use Google applications (Google Drive, Google Calendar, Gmail, etc.) and Microsoft Office applications (Excel, Word, Publisher, etc.), basic computer troubleshooting, digital literacy and job searches.

McCallops will be available as follows:

  • 1 to 5 p.m. Mondays at the Canastota Public Library
  • 9 a.m. to 1 p.m. Tuesdays at the Oneida Public Library
  • 2 to 6 p.m. Tuesdays at the Hamilton Public Library
  • Noon to 4 p.m. Wednesdays at the Chittenango Public Library
  • 9 a.m. to 1 p.m. Thursdays at the Cazenovia Public Library

This service is made possible by a grant from former Sen. David Valesky.

For more information, contact your local library or email madisontechconnect@midyork.org to set up an appointment.

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